General Conditions of Navigation of the Website and Use of the Cloud

GENERAL PROVISIONS

Access to and use of the websites www.inim.biz, www.inimdns.biz, www.inimcloud.com e my.inimcloud.com (henceforth the ‘website’ or ‘websites’), managed and maintained by ‘INIM ELECTRONICS S.r.l.’ Sole Proprietor Company (henceforth ‘INIM’) with registered office in Monteprandone (AP), locality Centobuchi, Via dei Lavoratori n. 10, Tax Code and VAT no. 01855460448, are governed by the following General Terms and Conditions of Use (henceforth ‘Terms of Navigation’). Access to the website and the navigation thereof by any person (henceforth ‘User’) represent implicit acceptance of the Navigation Conditions, as set forth in the updated version in force at that time.
INIM reserves the right to change and update, at its discretion and without notice, the Terms of Navigation, the documents to which the Terms of Navigation refer to explicitly and any legal notice contained on the website. It is the responsibility of the User to ensure that they are informed as to the content of the Terms of Navigation at the moment of access to the website and, in the event of violation of the provisions contained therein, INIM expressly revokes the authorization to use the website.
Any User who does not agree, in whole or in part, with the Terms of Navigation is requested not to use the website and to delete their account (if they have one) through the appropriate web section contained in the profile management. If any term or other provision of the Terms of Navigation is determined to be illegal, void, or for any reason, unenforceable, it shall be deemed severable from all other Terms of Navigation which shall remain in full force and this circumstance will not affect the validity and the applicability of the remaining provisions in any way whatsoever.

INTELLECTUAL AND INDUSTRIAL PROPERTY RIGHTS

The website is the property of INIM. The contents, texts, images, drawings, graphic layout, the data and information contained in the website are the property of INIM or licensed by INIM to third parties, in accordance with the current laws that protect copyright (Law 22 April 1941, n. 633) and intellectual property, which are understood to be referred to herein. Therefore, the reproduction, transfer, duplication, translation, distribution, inclusion in other websites and any other use of the content of the website, without the prior written consent of INIM, is strictly prohibited. However, the User may print one copy only of the website pages exclusively for personal and non-commercial purposes. Trade names, trademarks and logos displayed on the website are the exclusive property of INIM, or licensed to the latter, and are protected by Legislative Decree 10 February 2005, n. 30 (the so-called Code of Industrial Property) and existing regulations for the protection of industrial property.
It is expressly forbidden to the User to use any trade name, trademark or logo present on the website, without the prior written consent of INIM. Nothing contained on the website can be considered a concession to third parties of the industrial and intellectual property rights indicated in this section, which shall be construed expressly reserved to INIM and/or licensors of the same. Each User agrees that if they find and/or are made aware of any circumstance that could lead to a breach of industrial and intellectual property rights indicated in this section, to communicate the same to INIM by sending an email to the following email address: legal@inim.it. The User has the right to send INIM comments, suggestions, data or other information useful for the development of the website and of INIM products and services, via e-mail to be sent to the following email address: info@inim.it. INIM has the right to retain and use such comments, suggestions, data or other information without any obligation to compensate or make any form payment whatsoever to the User.

LINKS TO OTHER INTERNET WEBSITES

The website may contain links to third party websites (‘External Links’), which have no association or relationship whatsoever with INIM, and on which INIM has no possibility of control, monitoring or management. INIM is in no way responsible for the content, products or services available on such websites. The External links are present on the website solely to facilitate hyperlinks to other Internet websites, and their presence does not imply any recommendation and/or endorsement by INIM of the same, nor much less any accord with their content. Clicking on the External Links is the sole decision of the User, who assumes full responsibility for the risk taken. INIM invites the User to review the terms and conditions of such websites before browsing them, and also the relevant regulations adopted by the third party, owner of the website, for the protection of personal data. It is expressly understood that the present Terms of Navigation do not regulate the access and navigation of Internet websites owned by third parties.

LINK TO WEBSITE

With prior written permission from INIM, the User may place a link to the INIM website (‘Link to website’) on their own website. INIM grants such permission at its sole discretion, and in all cases the Link to Site must make clear reference to the INIM website. Permission will not be given to third parties who have in the past adopted unfair pricing or practices which are not compliant with the practices of the sector, that is, acts of unfair competition or, generally, discrediting actions against INIM, or when INIM fears such behaviour may take place in the future. Under no circumstances may any third party place the Link to website in a context that could in any way contain material which could be interpreted as obscene or illegal or that could infringe or support the violation of rights of third parties. INIM reserves the right to revoke at any moment and at its sole discretion the authorization granted to the User and, in such circumstance, INIM assigns a maximum time limit for removing the Link to website. It is expressly understood that failure to remove the Link to website within the set period will be reason for INIM to exercise its right to protect its interests in the way INIM deems most appropriate and obtain compensation for any damage suffered by INIM.

GUARANTEE AND EXEMPTION FROM LIABILITY FOR THE USE OF THE WEBSITE

In addition to that stated in other provisions in the Terms of Navigation, INIM is not responsible for any errors or omissions contained on the website, or the consequences deriving from them. Under no circumstances shall INIM be held responsible, towards the User, for any damage to third parties, including consequential damage, indirect, incidental, special, consequential or direct punitive damage, damage caused by loss of profits or for business interruption, as well as damage arising from the use or inability to use the website, or any information provided therein, or decision made or action taken by the User in relation to such information.
INIM reserves the right:

to make changes and/or updates to the information, products and services shown on the website at any time without prior notice;
to disconnect, temporarily or permanently, the website and/or one or more of the usable services obtained through access to the website.

The User acknowledges and agrees that INIM cannot in any way be held liable to the User or third parties for:

the suspension or interruption of its services and/or the website;
failure to implement the services available on the website for reasons of force majeure such as, for example but not limited to, fires, floods, strikes, natural disasters, civil unrest, acts of government or military authorities, changes in the law, acts of terrorism, prolonged periods of general power failure.

INIM, furthermore, shall not assume any responsibility for interruption of operations and/or any problems that may arise from the use of the website or any other external websites linked to it. The contents of the website may not always be up to date, and in all cases INIM has no obligation to update such content. INIM is not responsible for any damage arising from viruses that may infect the User's computer or devices as a result of access and/or use of the website. Where local law does not allow for the exclusion of some of the limitations of liability mentioned above, the liability of INIM is in any case to be considered limited to the maximum extent permitted by applicable law. For the purposes of this paragraph, it is specified that the above exclusions of liability must be considered valid for INIM and for any other person (whether or not involved in the creation, production, maintenance or supply of the Website), for any other companies of the INIM Group and for the officials, directors, employees, consultants, shareholders or agents of any one of them and any other person or company operating on behalf of INIM.

ELECTRONIC DATA TRANSMISSION

By using the website, the User may transfer data (messages, images and documents in general) via email or via forms available on the website. The User expressly declares that such material will be sent in compliance with the applicable law as it contains no information that could in any way prejudice the rights of INIM or third parties, and that the aforementioned material is verified and shall not cause damage of any kind to INIM, to the website, and/or to third parties. The User also agrees not to transmit data that may impose an unreasonable load of computer date on the website. In the event of violation of the above mentioned, the User shall indemnify and/or hold harmless INIM against any and all claims, liabilities, damages and/or costs of third parties, arising in any way whatsoever from the improper use of the website by the User.
Furthermore, the User acknowledges and accepts that the sending to INIM – by mail, by email or through links present on the website – of any type of material, carries implied consent of the User to be freely copied, used, disclosed, displayed, processed and used by INIM for any purpose whatsoever. Similarly, while respecting the moral rights of the author, all works protected or protectable by copyright, including the texts, ideas, drawings, concepts, know-how and/or technical knowledge possibly contained in the material in question can be freely used and economically exploited by INIM for any purpose including, by way of example but not limited to, the development, production and marketing of products that use such material or material thereto connected.

OBLIGATIONS OF THE WEBSITE USERS

Anyone accessing the website implicitly declares to be of age and is committed to:

not use the website, the information and material contained therein for unlawful purposes or otherwise contrary to the laws in force and in violation of third party rights;
maintain diligent behaviour and good faith during navigation and use of the website, and to provide correct and truthful information with reference to the possible registration of their personal data;
use the website only to benefit from its services;
not interact with, or make purchases through the website claiming to act in the name and on behalf of a third party, if the User has no authority to bind the latter.

Users undertake not to use the website – or not to allow any third party to use the website – in order to:

alter, violate, disable or destroy the protections present on the website or test their vulnerability;
interfere in any way with navigation on the website by other Users or with their satisfaction regarding the services offered to them by INIM, by inserting viruses or implementing, by way of example but not limited to, attempts to overload the system or the website itself;
access the services offered by INIM from a platform other than the home page;
attempt to circumvent the security measures on the website or violate the network on which the latter is present, by accessing, inter alia, information not expressly intended for the Users themselves, or probing the security of other networks (e.g. via ‘port scanning’);
carry out any form of network monitoring that intercepts data not expressly intended for the individual User;
e. send e-mails, including ‘junk mail’ or large quantities of unsolicited mail (‘bulk mail’), such as messages relating to commercial advertisements, promotional or informative announcements and political or religious censuses;
send or receive information and/or content that is technically harmful (including, by way of example but not limited to, computer viruses, logicbombs, trojan horses, worms, harmful components, corrupted data or other malicious software), likely to cause nuisance, accidents or unjustified disturbances that act to intercept or attempt to intercept communications transmitted through telecommunication systems, and that have as their intent the purpose of engaging in fraudulent activities;
carry out reverse engineering on the website and on the information, documents, procedures, firmware and software downloadable from the website.

Each user undertakes, if he finds and/or becomes aware of any of the above-mentioned circumstances, to communicate such information to INIM by sending and email to the following email address: legal@inim.it. Without prejudice to the above, INIM reserves the right to terminate access to the website, without notice, to Users who breach (or are alleged to have breached) the obligations referred to in this paragraph or, more generally, the Terms of Navigation, remaining expressly excluded any liability on behalf of INIM towards the User in accordance with the provisions in the above paragraph ‘Guarantee and exemption from liability for the use of the website’, and subject to the right of INIM to claim compensation from the User for damages suffered as a result of any breach by the User of the Terms of Navigation.

ACCOUNT AND PERSONAL PASSWORD

Registration on the website grants the right to access one or more of the online services provided by INIM in accordance with the type of User, including, by way of example but not limited to, the purchase of INIM products, access to the instruction manuals of INIM products and access to the upgrading of INIM products. It is expressly understood that INIM reserves the right to delete, edit, reduce and expand the online services provided to the User, if only for a fixed period of time, as well as add paid services based on Terms and Conditions to be defined, from time to time, by INIM in a totally exclusive way. The User who registers on the website must create a personal username and password and must choose the User type most suited to their requirements, from those proposed in the registration page. Depending on the type chosen, the User shall receive from INIM an alphanumeric identification code (‘ID’). The User is obliged to keep secret the username, password and ID (‘Login Credentials’) and may not disclose them to any third party. Furthermore, the User must not use the Login Credentials or, more generally, the accounts of other Users. If the User suspects that a third party is aware of their personal Login Credentials, or that an unauthorized person has access or may have access to the website via the their Login credentials, the User must inform INIM immediately of the fact by sending an email to the following email address: legal@inim.it. INIM shall in no way be held responsible for any damage or loss suffered by the User in the following cases:

if the Login Credentials have not been kept secret;
if the User permits unauthorized third parties to use their account;
if the User is directly using the Login Credentials or, more generally, the account of another person;
if the User becomes aware or suspects unauthorized use of the their Login Credentials or, more generally, of the User’s account and chooses not to notify INIM immediately.

THE INIM CLOUD

The INIM Cloud service provides different user access levels for installers and end users of the system. For anything not detailed here, please refer to the User Manual section of the Inim Cloud service on the Website.

USE AND HIERARCHY OF ‘PRIVATE ACCOUNTS: MAIN AND SECONDARY’

The private user account is linked to a person who uses INIM online services to control and manage the security system. This private account can be associated with a control panel after its installation by an installer. Each control panel can have one or more associated users. Based on the order of association, the first user will be considered as the ‘Main’ user and those added subsequently as ‘secondary’ users. The ‘Main’ user has the right to delete ‘secondary’ users from association with a specific control panel. Furthermore, the ‘Main’ user can transfer this role to any other ‘secondary’ user associated with the same control panel.

USE AND HIERARCHY OF ‘INSTALLER ACCOUNTS: ADMINISTRATOR AND AUXILIARIES’

Each company/individual enterprise can activate multiple accounts linked to their VAT number. Each account covers a different ‘position’.

‘Admin’ installer account

The ‘Admin Installer’ account is that linked to a person who, for any purpose, is part of the company/individual enterprise and is fully responsible for the management of the same and of the ‘Auxiliary’ accounts (see definition below). If there are not yet any accounts associated with the company (VAT-Country combination), the first individual who registers as the ‘Installer’ account automatically becomes the ‘Admin Installer’ account. All subsequent installer account registrations with the same VAT-Country code will be considered as ‘auxiliary’. The holder of the ‘Admin Installer’ account has the right to:

control and view all the control panels enrolled directly by the ‘Admin’ as well as those enrolled by ‘Auxiliaries’;
manage groups of ‘Auxiliaries’ and limit viewing and control by the same on the installed control panels;
decide which group to assign the control panels to;
permanently delete, should the need arise (for example: termination of the employment relationship with an employee, transfer of shares of a shareholder and their exit from the company), at the sole discretion of the ‘Admin’, the ‘Auxiliary’ installer account associated with the company/individual enterprise;
accept terms and conditions of use of services and purchase of goods and/or services (offered for sale at the following link my.inimcloud.com) by concluding the relative contracts in the name and on behalf of the company;
disable, at his or her sole discretion, if deemed appropriate, the ‘auxiliaries’ for the operations referred to in the previous point.

The role of ‘Admin’ can be transferred from the ‘Admin’ account to any of the ‘Auxiliaries’ associated with the same company/VAT number by means of a specific web section in the profile management.

‘Auxiliary’ installer account

An ‘Auxiliary installer’ account is subject to the control of the ‘Admin Installer’ account of the company/individual enterprise (VAT number/Company). On registering, the account is placed in a temporary ‘non-operational’ group in the sense that it cannot make associations of control panels to the Cloud or view any control panels already associated with the company/individual enterprise (VAT number/Company). It is up to the ‘Admin’ to approve and add the auxiliary to the group considered most appropriate. On registration as an ‘Auxiliary’, details relating to the ‘Admin’ (name and surname) will be communicated to the ‘auxiliary’ by e-mail; also the ‘Admin’ will be informed, by the same means, of details relating to the ‘auxiliary’ (name and surname). An ‘Auxiliary’ can only view and control the control panels associated with their group.
The ‘auxiliary’, as well as the Admin, has the right to accept terms and conditions of use of services and purchase of goods and/or services (offered for sale at the following link my.inimcloud.com) by concluding the relative contracts in the name and on behalf of the company. The ‘Admin’ may, at his or her sole discretion, if deemed appropriate, disable the ‘auxiliaries’ for the operations referred to in the previous point.

GROUP MANAGEMENT

A group is a logical set of ‘Auxiliaries’. The ‘Admin’ has the right to create, change and delete groups. Each ‘Auxiliary’ can belong exclusively to one group. There is a special ‘non-operational’ group that groups together those ‘Auxiliaries’ that are not granted operations. Groups are also used for grouping together the control panels logically. A control panel, unlike an ‘Auxiliary’, can belong to several groups. In this way control panels can be managed by several different groups.

‘IDENTIFIED INSTALLER’ MANAGEMENT

The Admin has the right to carry out the identified installer procedure (see Terms and conditions of the ‘INIM Identified Installer Program’) by selecting the local distributor, the “auxiliaries” can carry out the procedure only if the Admin is already identified by confirming the distributor selected by the Admin. The Admin, if Identified, can only hand over the role to an ‘identified auxiliary.’

CREATION AND USE OF THE ‘DISTRIBUTOR ACCOUNT’

Any official INIM distributor, be it a company or a self-employed individual (list available at the following link https://www.inim.biz/en/pages/distributors), has only one account linked to its VAT number.
The distributor, unlike that provided for ‘private individuals’ and ‘installers’, does not have the possibility of registering independently on the INIM portal my.inimcloud.com, as the ‘distributor account’ is provided, together with the relevant password, directly by INIM. The recipient of the credentials has the right to change autonomously the access password.

Distributor Account

Inim assigns the ‘Distributor Account’ to the legal representative of the company/self-employed individual acting for/as the distributor or to another person linked in any manner (employee, partner, etc.) to the same and indicated by the legal representative.
Whoever holds the ‘Distributor Account’ has the right to access the following permissions:

permission to read the status of services and/or orders;
permission to issue orders;
permission to activate/associate licenses with the relevant installer accounts.

In the event of termination of the services provided by INIM or of any change in the use of the same and, in a more general manner, of interruption of the distribution relationship, INIM reserves the right to disable the account provided to the distributor.

MANAGEMENT OF SPECIFIC FUNCTIONS

VOICE ASSISTANT – MARILYN AND MARILYN MORE

Both the ‘Marilyn’ and ‘Marilyn More’ systems are accessories to the ‘Inim’ Cloud service.
These are voice, home-automation and anti-intrusion systems, based on the Prime and Sol control panels and are integrated with the most widely used smart speakers (Google Home and Amazon Echo) and smartphones.
In order to take advantage of the features offered by both system, the User must have their own account on the website my.inimcloud.com and must have registered in their profile the control panels they want to operate.
The configuration of the voice commands is autonomous and independent for each user account, whether ‘Main’ or ‘secondary.’
The programming can be carried out either as a Private individual, by selecting one of the control panels registered in the respective profile, or as an installer, by first selecting one of the customers linked to the profile, then one of the control panels registered by the customer.
The installer can create a specific voice command configuration for each individual user.
The configuration created by the installer is not sufficient to start the voice assistant, in addition it is necessary for the user to activate the Inim skill by associating their account with that of Google or Amazon.
The user of the control panel interfaces with the ‘Marilyn’ and ‘Marilyn More’ system using voice commands and in this way can manage the systems, activate arming scenarios, obtain system-status information, adjust lighting, activate home-automation outputs and set the temperature of an ambient even within automatic routines, etc.
Both the ‘Marilyn’ and ‘Marilyn More’ services are accompanied by the technical manuals available on the website www.inim.biz.
For any information not mentioned here, please refer to the technical manuals.

EXEMPTION FROM LIABILITY RELATING TO USE OF THE MARILYN AND MARILYN MORE SERVICE

The user undertakes to carefully examine the technical and operational methods, the characteristics of the service and not to use it improperly, accepting without reservation the risks arising from the use of the same and henceforth indemnifying Inim from any related liability.
In addition to what is specified in other provisions of the Conditions for Navigation, Inim in no case can therefore be held responsible for the improper use of the service, for the information, data or content processed by the User or for any damage suffered by the User in relation to the use of the service. Inim reserves the right to take appropriate legal action aimed at protecting its rights and interests.

VIDEO SURVEILLANCE

The InVista Inim video surveillance system is a system that allows the management and control of IP cameras and the recording of what is filmed through the network video recorder (N.V.R.).
Each N.V.R. may have, in addition to the Installer User account, one or more associated Private User accounts. Based on the order of association, the first private User will be considered as the ‘Main’ user and those added subsequently as ‘secondary’ users.
The ‘System Ownership’ (N.V.R.) permission can only be attributed to the Installer or the Main User and allows the person with ownership to carry out the ‘Password reset’ and remove the Main User or the Installer, (depending on who holds ownership). For further details, please refer to the ‘Manuals’ section of the Website relating to CCTV products.
Once the Installer has handed over the management of secondary User accounts exclusively to the Main User, the Main User has the right to enable or disable them to view images and videos of specific areas or remove them when deemed appropriate. Furthermore, the Main User can transfer this role to any other private secondary User associated with the N.V.R. The Main User always has full viewing permissions on all cameras.
The dedicated software present in the N.V.R. guarantees the exchange of information only with Inim Cloud on servers located in Europe.
The use of the Inim Cloud allows viewing of the video-surveillance areas remotely and with any device if and when available (personal computer, notebook, tablet, smartphone, etc.).
The Installer, once they have scanned the QR code of the N.V.R. with the ‘INIMTECH SECURITY’ App and associated the same with their account, can, by way of example and not limited to:

check that the cameras and the N.V.R. are operating properly;
send an ‘invitation,’ via the ‘INIMTECH SECURITY’ App, to the Main User account (on the ‘INIM HOME’ App) who must accept it in order to view live/playback of images and videos;
ask the Main User if they intend to enable other private User accounts (secondary) to view the videos/images and possibly authorize them;
associate detectors of the INIM alarm control panel (if present) with the cameras;
hand over exclusively to the Main User, the management of secondary User accounts.

Upon acceptance of the invitation by the Main User, the Installer will no longer be able to view live images and videos but:

can continue to manage the video surveillance system by receiving notifications of faults;
can continue to configure the association of control panel cameras/detectors;
can hand over the management of the video surveillance system to the Main User account who can thus decide which accounts to enable for the viewing of images/videos and of which area;

Once the InVista video surveillance system has been installed, it is possible that:

the Main User does not want to connect the N.V.R. to Inim Cloud and wants to view live/playback of images and videos only locally;
the Main User wants to connect the N.V.R. to Inim Cloud and associate their account but wishes to disable Cloud storage of images (snapshots) and video fragments relating to the alarm event In this case, the Main User will receive the alarm notification without images and, on the events page, there will be no snapshots or video events. Through the INIM HOME APP, the User will be able to continue to view live and playback remotely;
the Main User wants to connect the N.V.R. to Inim Cloud and associate their account allowing images and videos to pass through the INIM Cloud so as to use the system fully and take advantage of its potential.

For anything not stated herein, please refer to the general conditions of use of the ‘INIMTECH SECURITY’ and ‘INIM HOME’ Apps, as well as the 'Commissioning and user guide of the InVista system' available in the dedicated sections of the Website.

EXEMPTION FROM LIABILITY RELATING TO USE OF THE VIDEO SURVEILLANCE SYSTEM

The User, whether Private or Installer, undertakes to carefully examine both the technical-operational methods and the characteristics of the InVista video surveillance system and not use it improperly, accepting without reservation the risks arising from the use of the same and henceforth indemnifying Inim from any related liability.
In addition to what is specified in other provisions of the Navigation Conditions and in the T&Cs of the ‘INIMTECH SECURITY’ and ‘INIM HOME’ Apps, INIM in no case can be held responsible for incorrect installation or in general for improper use of the system nor for any damage suffered by the User when using the system itself.

PROTECTION OF PERSONAL DATA AND COOKIES POLICY

All the personal data of the User will be handled according to the Privacy Policy adopted by INIM, available in the dedicated section of the Website. Access to the website and navigation by the User involves the treatment of Cookies, which is implemented in accordance with INIM's Cookie Policy, available in the dedicated section of the website.

TRANSFERABILITY OF RIGHTS

The User acknowledges and agrees that the rights arising from access to the website and/or referred to in the Terms of Navigation cannot be transferred to third parties without the prior written consent from INIM. Instead, INIM can freely transfer to companies belonging to the INIM Group and/or to third parties the rights arising from the Terms of Navigation without need of obtaining prior consent from the User.

APPLICABLE LAW AND JURISDICTION

The present Terms of Navigation are regulated by Italian law. In the event of dispute between INIM and the User relating to the Terms of Navigation the User agrees to the exclusive jurisdiction of the Court of Ascoli Piceno.

Last updated: 13th June 2024